Accessibility statement for the Adoption Authority of Ireland

The Adoption Authority of Ireland is committed to making its website accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020.

We are committed to ensuring that this website is accessible to the widest possible audience, regardless of technology or ability. We are working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. “Partially compliant” means that some parts of the content do not yet fully conform to the accessibility standard (see non-accessible content below).

Non-accessible content

We are currently working to identify and resolve accessibility issues. Some content may not be fully accessible for the following reasons:

  • PDF Documents: Some older PDF documents (such as historical publications or older annual reports) may not be fully accessible to screen reader software, or may contain links that are out of date. We are in the process of updating them.

Preparation of this accessibility statement

This statement was prepared on 3 February 2026 using a self-assessment methodology. The statement was last reviewed on 3 February 2026.

Representative pages were tested using a selection of automated tools, browsers, operating systems and assistive technologies including (but not limited to):

  • Modern browsers (e.g. Chrome, Firefox)
  • Google Lighthouse 
  • Silktide 
  • Keyboard only navigation
  • Browser developer tools (e.g. Accessibility Insights for Web)
  • iOS (stands for iPhone Operating System)

Feedback and contact information

We welcome your feedback on the accessibility of the Adoption Authority of Ireland website. If you encounter accessibility barriers, please let us know:

  • Email: corporate@aai.gov.ie
  • Phone: +353 1 2309 300
  • Postal Address: Shelbourne House, Ballsbridge, Dublin 4, D04 H6F6, Ireland.

We will acknowledge your request within seven days and provide a full response within 30 days.

Enforcement procedure

If you are not satisfied with our response to your notification or request, you can make a complaint to the Office of the Ombudsman: